Mug Letter O – Ortigia

Care & Use Instructions for Porcelain Products:
Porcelain is a durable and elegant material, suitable for both everyday use and special occasions. Proper care ensures its beauty and longevity.

General Characteristics:
Food Safety: Tested and approved by TÜV, SGS, and Intertek. Absolutely tasteless and odorless.

Usage Restrictions:
Microwave Use: Not microwave safe if the product has gold edges.
Oven Use: Not suitable for use in traditional ovens.
Dryer Use: Do not use a dryer for the product.

Cleaning Instructions:
Dishwasher Use: Dishwasher safe for general porcelain items.
Gold Edges: For products with gold edges, hand washing is recommended to prevent damage.
Recommended Cleaning: Hand wash with warm water and mild soap to extend the product's lifespan. Use non-abrasive materials to avoid scratches or wear.

UAE & GCC Delivery — FREE (01–31 December)
To make gifting for yourself and your loved ones effortless and more enjoyable, we're offering from December 01 to December 31.

FREE delivery across the UAE and GCC
Delivery within the UAE takes 1–2 working days, while GCC destinations arrive within 3–5 working days. Delivery times may vary during weekends, holidays, Ramadan, or peak seasonal periods.

International Shipping (Outside GCC)
For countries outside the GCC, shipping costs and delivery times depend on the destination.
All rates are calculated automatically at checkout.
Import duties or customs fees may apply and must be covered by the recipient.

For more details, visit our Shipping & Delivery page.