Questions & Answers

Simply add your favorite items to the cart and proceed to checkout. Fill in your delivery details and choose the payment method that suits you best.

We accept major credit/debit cards, Apple Pay, and Google Pay.

We deliver across all Emirates in the UAE. Shipping to GCC countries and worldwide is available — feel free to contact us for more details.

• UAE: 24–48 hours
• GCC countries: 48–72 hours
• Worldwide: Delivery times vary by region — contact us for more information.

• Free delivery across the UAE on orders over 500 AED
• For smaller orders, the delivery fee will be calculated at checkout
• Worldwide: Shipping costs depend on the destination and will be displayed before confirming your order

Most of our items come in elegant, gift-ready packaging — no extra wrapping required. Want to preview the packaging? Just send us a message!

Yes, we offer digital gift cards (E-Gift Cards) that can be sent directly to the recipient's email on the date of your choice.

Unlike standard materials, our melamine resembles fine porcelain with a glossy finish, our acrylic mimics crystal clarity, and our polycarbonate offers exceptional durability with the elegance of glass. All are lightweight, food-safe, and designed for both aesthetic appeal and practical use — especially in outdoor and hospitality settings.

Absolutely. All our materials are certified food-safe and meet international quality and safety standards.

Yes — all our items are top-rack dishwasher safe. We do not recommend microwave use.

Yes, you can return or exchange items within 7 days, provided they're unused and in original packaging. Just contact us to arrange it.

If something arrives broken or faulty, please contact us within 24 hours — we'll resolve it quickly and send a replacement.