Dish-Pit SOP: The One-Page Care Guide for Polycarbonate & Melamine
Running a busy kitchen in Dubai means high heat, hard water, and outdoor service that never quits. The fastest way to waste money is unclear care—clouded polycarbonate, chalky melamine, chipped rims from bad stacks. This SOP is the version your stewards will actually follow on a Friday night, and it keeps your tableware looking luxurious under 40–45 °C service conditions.
Materials at a glance (what your team should know)
Polycarbonate (Breeze Bar / Simple Forms): It looks like glass, behaves differently. Treat it gently in the pit and it stays crystal-clear for seasons. Hand-wash is recommended; if you do dishwash, use mild cycles only and neutral detergents—never aluminum-protective or abrasive formulas. Avoid chlorine bleach, benzene, alcohol/ester solvents, and metal scouring pads. Amprio Milano
Melamine (Cosmopolitan / Avant Guard): Built for volume and speed. It’s generally dishwasher-safe and loves fast resets; hand-washing extends life. Do not microwave or oven; typical temperature window is around −10 °C to +50 °C. Strong alkalis fade colors over time—stick to non-alkaline chemistry. Amprio Milano+2Amprio Milano+2
The three decisions that make or break clarity
1) Detergent:
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Polycarbonate: Neutral pH only. Ban products with “aluminum/metal protection” and any harsh/abrasive agents that scar the surface and start the clouding spiral. Amprio Milano
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Melamine: Commercial-dishwasher safe, but choose non-alkaline chemistry to prevent haze and color shift across peak season. Amprio Milano
2) Cycle & rack placement:
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If you must machine-wash polycarbonate, run a gentle cycle and use upper racks to reduce heat/jet impact. Rinse immediately after citrus/syrup service, then wash. Every few weeks, a warm-water + vinegar rinse resets hard-water film from Dubai supplies. Amprio Milano
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Melamine tolerates commercial cycles well; aim for short cycles with proper rinse. Avoid oven-dry or extreme heat drying phases that can accelerate surface dulling. Amprio Milano
3) Scrub tools:
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Soft sponges and non-scratch pads only. No steel wool, no rough green pads on either material—ever. Amprio Milano+1
The one-page SOP to post above every sink
Pre-rinse: Knock off ice, fruit, and syrups. For polycarbonate, quick warm rinse as soon as glassware returns from the pass. Amprio Milano
Wash:
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Polycarbonate: Hand-wash preferred with warm water + neutral detergent; soft sponge only. If dishwashing, choose the gentlest cycle; no high-alkali tabs. Amprio Milano
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Melamine: Dishwasher-safe; short cycle; non-alkaline chemistry. Hand-wash to extend matte finish during shoulder seasons. Amprio Milano+1
Rinse & reset: Hard water in Dubai leaves film—schedule a vinegar bath (1–2% in warm water) fortnightly for polycarbonate to keep that day-one sparkle. Amprio Milano
Dry: Air-dry on racks; no towel buffing on polycarbonate (micro-scratches). Stack melamine only when bone-dry.
Store: Stack by size and type; cap stack height to avoid rim pressure. Keep polycarbonate upright in slotted racks to avoid suction rings.
What to stock (and how to label it)
Label a “neutral-only” caddy next to the sink, and a “no go” list taped to the wall (bleach, solvents, abrasive pads). Keep a dedicated vinegar reset tub in the pit with a simple “every other Friday” reminder. That cadence alone will rescue hundreds of polycarbonate pieces over a season. Amprio Milano
Operational wins you’ll feel this weekend
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Faster resets, fewer re-washes: Matte melamine sheds water and looks camera-ready without towel polishing—ideal for terrace brunch turnovers. For mains and brunch plates, build your pars around the Cosmopolitan Melamine Flat Plate so stewards aren’t babysitting gloss and glare. Amprio Milano
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Zero-glass compliance without the “plastic” look: Your all-rounder polycarbonate is the Wine Glass 420 ml — Simple Forms—glass-clear, shatter-proof, and easy for staff to care for with the neutral-detergent rule. Amprio Milano
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Photo-first desserts and late-service: Switch to the Champagne Coupe — Simple Forms for celebratory pours or plated desserts—still pool-safe; still hand-wash recommended. Amprio Milano
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Bowls that stack tight: Standardize cereal/soup/sauced items on the Cosmopolitan Melamine Round Bowl—dishwasher-safe and stable for crate moves. Amprio Milano
Red flags in the pit (fix today)
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Clouding after a single shift: Someone used alkaline or “aluminum-safe” detergent on polycarbonate. Purge, retrain, re-label. Amprio Milano
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Mattes losing depth: Over-hot drying phases or aggressive powders on melamine—switch cycles and chemistry. Amprio Milano
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Rim chips or stress lines: Stacks are too high or wet; cap heights and dry fully before nesting.
Pars & replenishment (what managers measure)
Set pars to 1.5× live covers for plates and bowls during peak terrace season; 2× for polycarbonate stems in zero-glass zones to absorb walkaways and event spikes. Schedule a weekly clarity audit (20 random polycarbonate pieces under direct light); any haze triggers a detergent check and a vinegar reset. Keep supplier reorders tight—Amprio Milano’s local program supports fast UAE replenishment so you don’t over-stock back-of-house just to feel safe. Amprio Milano
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FAQ
Is polycarbonate truly “not dishwasher-safe”?
Amprio’s Simple Forms pages specify hand-wash is strongly recommended and to avoid harsh/abrasive or aluminum-protective detergents. If you machine-wash, use gentle cycles and neutral chemistry to preserve clarity. Amprio Milano
Can melamine go in a commercial dishwasher?
Yes—melamine is dishwasher-safe, but non-alkaline detergents protect the finish and reduce fading. Never microwave or oven melamine; typical use temperature is −10 °C to +50 °C. Amprio Milano+1
How do we remove hard-water film from polycarbonate?
Run a warm-water + mild vinegar bath every few weeks, then air-dry—this neutralizes mineral deposits and brings back sparkle. Amprio Milano
What’s the fastest way to reduce breakage loss outdoors?
Standardize on melamine plates and polycarbonate glassware in zero-glass areas; train on this SOP; and set pars that account for walkaways and windy resets.
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