Shipping Policy

By processing your order payment and completing an order with us, you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.

Pick up from store

Choose AMPRIO store. As soon as the order is ready for issuance, we will send you a text message notification and an email. Please wait for it. Be sure to specify your contact email in your personal account so that we can notify you about the order status.

Unfortunately, after placing an order, it will not be possible to change the pickup point or refuse some items. To do this, you will have to cancel the order and create a new one.

Courier delivery

UAE: Shipping cost. The shipping cost depends on the delivery address and will be calculated and displayed prior to check-out. Delivery within the Dubai city will be approx. AED 30 for shipping. Delivery within the rest of the UAE will be approx. AED 50-80 for shipping. After you place your order you will receive an email confirming your order.

Please make sure you provide us with the correct mobile number to avoid any delays.

Delivery Options and Timings:

Same Day Delivery: For orders placed before our daily cutoff, expect delivery by 8 PM on the same day. A courtesy call will be placed about 30 minutes ahead of delivery for your convenience.

Next Day Delivery: This will ensure your order reaches you by 8 PM the next day. Please be aware that certain locations outside our primary delivery zones may take 2 working days for delivery.

GCC (Shipped through Emirates Post): Shipping cost. The shipping cost depends on the delivery address and will be calculated and displayed prior to check-out. Shipping options. We provide worldwide shipping, although the shipping time and cost varies from region to region. After you place your order you will receive an email confirmation from us with the tracking number. Please make sure you provide us with the correct mobile number and address to avoid any delays. International orders will take 3 to 5 working days from the date of purchase.

REST OF THE WORLD (Shipped through Emirates Post). Shipping cost. The shipping cost depends on the delivery address and will be calculated and displayed prior to check-out. Shipping options.We provide worldwide shipping, although the shipping time and cost varies from region to region. International friends (outside of the UAE) are responsible for all import duties, customs, and local taxes charged by your country. Because we are unable to estimate the amount of these fees, we recommend contacting your country's customs office or tax agent for information on respective charges and rates on a package coming outside of your country.

Additional Information:

Above delivery times can change depending on the time of the year, Holiday periods, Weekends and Ramadan.

We are not responsible for lost packages if the customers have provided a wrong address. It is the customer's responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, Modest Story can not offer reimbursement for this package.

Customs policies vary from country to country. All applicable fees, taxes and duties are your responsibility.

Any Further Issues or inquiries?

If for any reason your shipping time does not align with above estimates, please contact us at info@amprio.ae or call us at and we will look into this for you asap.

Undelivered Orders:

Should your order not arrive, consult with neighbors or building management first. If there's no sign of your order two days post the anticipated delivery date, please contact our Support Team. We're on hand from 9:00 A.M. to 6:00 P.M. from Saturday to Thursday. Calls post these times will be routed to a mobile line for immediate assistance. Email correspondence is also welcome during operational hours, though replies to after-hour emails might be deferred to the next business day.

Incomplete Deliveries:

In the event of missing items from your order, please promptly get in touch with our Support Team. You can contact us via email or phone from 9:00 A.M. to 6:00 P.M., Saturday to Thursday. Queries outside this window will be addressed on the subsequent business day.