Shipping & Delivery

Enjoy 1–2 day delivery in Dubai and 3–5 day delivery across the GCC — with full tracking included

Your order is carefully prepared and shipped from our Dubai warehouse. We aim to deliver quickly across the region while keeping the experience transparent and reliable.

Local Dubai Warehouse

Local Dubai Warehouse

All orders are shipped directly from our Dubai warehouse, ensuring fast handling and no overseas delays

Fully Trackable Orders

Fully Trackable Orders

Every shipment includes a tracking link with real-time updates from dispatch to delivery

Trusted Couriers

Trusted Couriers

We work with Emirates Post, Aramex and DHL to ensure reliable, safe and timely delivery

Same-Day Dispatch

Same-Day Dispatch

Orders placed before 4 PM are packed and handed to our courier partners the same day

Region Charge Free delivery Delivery Time
Dubai🇦🇪 Free Always free 1–2 working days
Other Emirates (UAE)🇦🇪 30 AED From 500 AED 1–2 working days
GCC🇸🇦 🇰🇼 🇧🇭 🇶🇦 🇴🇲 50 AED From 1,000 AED 3–5 working days
USA & Australia 30–70 AED — 5–12 working days
Rest of the World Calculated at checkout — 5–12 working days
Dubai🇦🇪
Charge Free
Free delivery Always free
Delivery Time 1–2 working days
Other Emirates (UAE)🇦🇪
Charge 30 AED
Free delivery From 500 AED
Delivery Time 1–2 working days
GCC🇸🇦 🇰🇼 🇧🇭 🇶🇦 🇴🇲
Charge 50 AED
Free delivery From 1,000 AED
Delivery Time 3–5 working days
USA & Australia
Charge 30–70 AED
Free delivery —
Delivery Time 5–12 working days
Rest of the World
Charge Calculated at checkout
Free delivery —
Delivery Time 5–12 working days

Due to the current situation in the Middle East, delivery times may be slightly delayed. We appreciate your understanding and will do our best to deliver your order as quickly as possible.

International Orders

For countries outside the GCC, shipping costs and delivery times depend on the destination. Import duties or customs fees may apply and must be covered by the recipient.

Customs & Import Fees

We cannot estimate customs charges in advance, as policies differ by country. If unsure, please contact your local customs office for details before placing an order.

Address Accuracy

Please ensure that your delivery address and mobile number are entered correctly. We cannot replace or reimburse orders lost due to incorrect address information provided at checkout.

Order Issues

If your order hasn't arrived, please check with neighbors or building management first. If it's still missing two days after the expected delivery date, or if any items are incomplete or missing, please contact our Support Team for assistance.

Let’s get in touch

Our managers are always available to help with product selection order placement and any questions and you can easily find our showroom on the map with directions

Mustafa Ashour

Mustafa Ashour

Senior Sales Manager

+971 52 940 4669

English and Arabic speaking

Tatyana Ibragimova

Tatyana Ibragimova

Senior Sales Manager

+971 52 177 3471

English and Russian speaking

Visit our Dubai showroom

Warehouse 23, Goshi Warehouse City, Dubai

Discover exclusive pieces not available online. Our consultants are here to help you choose with ease and care

10:00 AM – 19:00 PM

Get directions

Visit our Dubai showroom

Warehouse 23, Goshi Warehouse City, Dubai

Discover exclusive pieces not available online. Our consultants are here to help you choose with ease and care

10:00 AM – 19:00 PM

Get directions